Lexmark MC3224dwe Multifunction Color Laser Printer - Manual (Page 186)

Action Yes No
Step 1
a Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
• Make sure that the setting matches the paper loaded.
• You can also change the setting on the printer control
panel. Navigate to
Settings > Paper > Tray Configuration
> Paper Size/Type .
b Print the document.
Do horizontal white lines appear on prints?
Go to step 2. The problem is
solved.
Step 2
a Open the front door, and then firmly push it down.
b Pull out the print cartridge tray.
c Remove, and then insert the print cartridges.
d Insert the print cartridge tray, and then close the door.
e Print the document.
Do horizontal white lines appear on prints?
Contact customer
support .
The problem is
solved.
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages . For non-touch-screen printer models, press to
navigate through the settings.
Troubleshoot a problem 186