Printing problems, Print jobs do not print, Jammed pages are not reprinted – Lexmark MC3224dwe Multifunction Color Laser Printer User Manual
Page 159
Action
Yes
No
Step 2
a
From the control panel, navigate to:
Settings
>
Paper
>
Tray Configuration
>
Paper Size/Type
b
Set the correct paper size and type.
c
Print the document.
Do paper jams occur frequently?
Go to step 3.
The problem is
solved.
Step 3
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Do paper jams occur frequently?
.
The problem is
solved.
Jammed pages are not reprinted
Action
Yes
No
a
From the control panel, navigate to:
Settings
>
Device
>
Notifications
>
Jam Content Recovery
b
In the Jam Recovery menu, select
On
or
Auto
.
c
Print the document.
Are the jammed pages reprinted?
The problem is
solved.
Contact
Printing problems
Print jobs do not print
Action
Yes
No
Step 1
a
From the document you are trying to print, open the Print
dialog, and then check if you have selected the correct printer.
b
Print the document.
Is the document printed?
The problem is
solved.
Go to step 2.
Troubleshoot a problem
159