Lexmark MC3224dwe Multifunction Color Laser Printer - Manual (Page 145)

To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your
printer, do either of the following:
For touch
‑
screen printer models, press twice, and then press twice.
For non
‑
touch
‑
screen printer models, press and hold X and simultaneously for 15 seconds.
If you do not want to accept these risks, then remove the third-party supply or part from your printer and
install a genuine Lexmark supply or part. For more information, see
“Using genuine Lexmark parts and
supplies” on page 119 .
For touch
‑
screen printer models, if the printer does not print after pressing twice, and then
pressing twice, then reset the supply usage counter.
For non
‑
touch
‑
screen printer models, if the printer does not print after pressing and holding X and
simultaneously for 15 seconds, then reset the supply usage counter.
1 From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Supply Usage And Counters
For non
‑
touch
‑
screen printer models, press to navigate through the settings.
2 Select the part or supply that you want to reset.
3 To clear the message, do either of the following:
• For touch
‑
screen printer models, press twice, and then press twice.
• For non
‑
touch
‑
screen printer models, press and hold X and simultaneously for 15 seconds.
Note: If you are unable to reset the supply usage counters, then return the item to the place of
purchase.
Clearing jams
Avoiding jams
Load paper properly
• Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
• Do not load or remove a tray while the printer is printing.
• Do not load too much paper. Make sure that the stack height is below the maximum paper fill indicator.
Troubleshoot a problem 145