Canon PIXMA G5020 Wireless MegaTank Printer User Manual
Page 354
2. Open Canon IJ Printer Assistant Tool.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
3. Select
Custom Settings
.
4. Select
Prevents paper abrasion
check box and select
OK
.
5. Check message and select
OK
.
•
From computer (macOS):
Adjust the setting to prevent paper abrasion from Remote UI.
Opening Remote UI for Maintenance
Check5
If intensity is set high, reduce intensity setting and try printing again.
If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.
Adjusting Intensity
Check6
Is paper feed roller dirty?
Clean paper feed roller.
Note
• Cleaning the paper feed roller abrades it, so do this only when necessary.
Check7
Is inside of printer dirty?
During duplex printing, ink may stain the inside of the printer, smudging the printout.
Perform bottom plate cleaning to clean inside of printer.
Cleaning Inside the Printer (Bottom Plate Cleaning)
Note
• To prevent staining inside the printer, be sure to set the correct paper size.
Check8
Set longer ink drying time.
This allows the printed surface to dry, preventing smudges and scratches.
•
For Windows:
1. Check that printer is turned on.
2. Open Canon IJ Printer Assistant Tool.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
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