Canon PIXMA G5020 Wireless MegaTank Printer - Manual (Page 327)

3. Click TCP/IP to check the IP address, or click Hardware to check the MAC address.
Checking Communication Between the Computer, the Printer, and the
Wireless Router
Perform a ping test to check if communication is taking place.
• For Windows:
1. Select Command Prompt as shown below.
In Windows 10, right-click Start and select Command Prompt .
In Windows 8.1, select Command Prompt from the Start screen. If Command Prompt is not
displayed on the Start screen, select the Search charm and search for " Command Prompt ".
In Windows 7, click Start > All Programs > Accessories > Command Prompt .
2. Type the ping command and press Enter .
The ping command is as follows: ping XXX.XXX.XXX.XXX
"XXX.XXX.XXX.XXX" is the IP address of the target device.
If communication is taking place, a message like the one shown below appears.
Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255
If Request timed out appears, communication is not taking place.
• For macOS:
1. Start Network Utility as shown below.
Select Computer from Go menu of Finder, double-click Macintosh HD > System > Library >
CoreServices > Applications > Network Utility .
2. Click Ping .
3. Make sure Send only XX pings (XX are numbers) is selected.
4. Enter IP address of target printer or target wireless router in Enter the network
address to ping .
5. Click Ping .
"XXX.XXX.XXX.XXX" is the IP address of the target device.
A message such as the following appears.
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