Security software settings – Canon PIXMA G5020 Wireless MegaTank Printer User Manual
Page 302
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi
Setup (Windows)-Checking Security Software Settings
Disable block in firewall function temporarily.
The firewall of your security software or operation system for computer may limit communication between
the printer and your computer. Check the firewall setting of your security software or operation system or
the message shown on your computer and disable block temporarily.
If firewall interferes with setup:
•
If message appears:
If a message appears warning that Canon software is attempting to access the network, set the
security software to allow access.
After allowing the software to access, click
Redetect
on the
Check Printer Settings
screen to
redetect the printer.
If the printer is found, follow the instructions on the screen to continue to set up network
communication.
•
If no message appears:
Cancel the setup, and then set the security software to allow Canon software to access the network.
The file
SETUP.exe
or
SETUP64.exe
in the
win
>
Driver
>
DrvSetup
folder on the Setup CD-
ROM
After setting the security software, redo the network communication setup from the beginning.
After setup is completed, enable firewall.
Note
• For more on firewall settings of your operating system or security software, see instruction manual or
contact its manufacturer.
If above does not solve the problem:
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking
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