Troubleshooting [97 – Sony NPA-MQZ1K Multi Battery Adapter Kit User Manual
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System [93]
Remotes & accessories [94]
If a full reset (restart) of the TV is required [101]
Frequently Asked Questions for Troubleshooting [102]
Picture (quality)/screen [103]
No color/Dark picture/Color is not correct/Picture is too bright. [104]
Distorted picture./The screen flickers. [105]
High resolution HDR pictures are not displayed. [106]
OLED panel (only models equipped with an OLED panel) [107]
The screen becomes darker after a certain period of time. (only models equipped with an
The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED
You are concerned about an image retention. (only models equipped with an OLED panel)
A white line, or a red, green, or blue line appears on the screen. (only some models equipped
Check these things first to troubleshoot your TV reception. [114]
You cannot view digital channels. [115]
You cannot receive or select channels. [116]