Connected devices [137, No picture from a connected device. [138, You cannot select a connected device. [139 – Sony NPA-MQZ1K Multi Battery Adapter Kit User Manual
Page 135: Connected devices, No picture from a connected device
If a full reset (restart) of the TV is required
[137] Troubleshooting
Connected devices
No picture from a connected device.
You cannot select a connected device.
You cannot find a connected BRAVIA Sync HDMI device.
You cannot turn off the cable/satellite box using the TV's remote control.
An external device (such as a cable/satellite box) cannot be controlled using the TV's
remote control. (Cable/satellite box control compatible models only)
Operation cuts out, or a device does not work.
[138] Connected devices | Connected devices
No picture from a connected device.
Turn the connected device on.
Check the cable connection between the device and TV.
Press the
(Input) button to display the list of inputs, then select the desired input.
Correctly insert the USB device.
Make sure that the USB device has been properly formatted.
Operation is not guaranteed for all USB devices. Also, operations differ depending on
the USB device features or the video files being played.
Change the HDMI signal format of the HDMI input that does not display a picture to
standard format. Press the
(Quick Settings) button on the remote control, then
select [Settings] — [Channels & Inputs] — [External inputs] — [HDMI signal
format/VRR] — the HDMI input you want to set.
Related topics
Using the TV with Other Devices
[139] Connected devices | Connected devices