Canon EOS 1D X Mark II - Manual (Page 135)

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If a problem occurs, first refer to this Troubleshooting Guide to check
the camera and connected device. If this Troubleshooting Guide does
not resolve the problem, contact the nearest Canon Service Center.
 To transfer captured images to an FTP server, set the Live View
shooting/Movie shooting switch to .
When the Live View shooting/Movie shooting switch is set to
, images cannot be transferred.
 To perform linked shooting, set the Live View shooting/Movie
shooting switch to .
When the Live View shooting/Movie shooting switch is set to
, linked shooting is not possible.
 Even with a combination of the same camera and smartphone, if
you have changed the settings or selected a different setting,
reconnection may not be established even after selecting the same
SSID. In such a case, delete the camera connection settings from
the Wi-Fi settings on the smartphone and set up a connection
again.
 If Camera Connect is left running while setting up a connection
again, the connection may not be established. In such a case,
restart Camera Connect.
 If wireless operation is used continuously in high ambient
temperatures for a prolonged period, the camera temperature may
rise; consequently, an Error 83 may appear and the wireless
operation may stop (p.134).
Troubleshooting Guide
Cannot transfer images to an FTP server.
Cannot perform linked shooting.
Cannot reconnect to a smartphone.
The camera and transmitter heat up and the wireless
operation may stop.