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ProSoft Technology MVI69-HART User Manual

Page 63

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MVI69-HART ♦ CompactLogix Platform

Diagnostics and Troubleshooting

HART Multi-drop Master Communication Module

User Manual

ProSoft Technology, Inc.

Page 63 of 169

March 29, 2012

Module Errors

Problem description

Steps to take

BP ACT LED (not
present on MVI56E

modules) remains OFF

or blinks slowly
MVI56E modules with

scrolling LED display:

condition reads ERR

This indicates that backplane transfer operations are failing. Connect to

the module’s Configuration/Debug port to check this.
To establish backplane communications, verify the following items:

The processor is in RUN or REM RUN mode.

The backplane driver is loaded in the module.

The module is configured for read and write data block transfer.

The ladder logic handles all read and write block situations.

The module is properly configured in the processor I/O configuration

and ladder logic.

OK LED remains RED

The program has halted or a critical error has occurred. Connect to the
Configuration/Debug port to see if the module is running. If the program

has halted, turn off power to the rack, remove the card from the rack and

re-insert it, and then restore power to the rack.