ProSoft Technology MVI69-HART - Manual (Page 62)

Diagnostics and Troubleshooting MVI69-HART ♦ CompactLogix Platform
User Manual HART Multi-drop Master Communication Module
Page 62 of 169 ProSoft Technology, Inc.
March 29, 2012
4.1.1 Clearing a Fault Condition
Typically, if the OK LED on the front of the module turns RED for more than ten
seconds, a hardware problem has been detected in the module or the program
has exited.
To clear the condition, follow these steps:
1 Turn off power to the rack.
2 Remove the card from the rack.
3 Verify that all jumpers are set correctly.
4 If the module requires a Compact Flash card, verify that the card is installed
correctly.
5 Re-insert the card in the rack and turn the power back on.
6 Verify correct configuration data is being transferred to the module from the
CompactLogix or MicroLogix controller.
If the module's OK LED does not turn GREEN, verify that the module is inserted
completely into the rack. If this does not cure the problem, contact ProSoft
Technology Technical Support.
4.1.2 Troubleshooting
Use the following troubleshooting steps if you encounter problems when the
module is powered up. If these steps do not resolve your problem, please contact
ProSoft Technology Technical Support.
Processor Errors
Problem description Steps to take
Processor fault Verify that the module is plugged into the slot that has been configured
for the module in the I/O Configuration of RSLogix.
Verify that the slot location in the rack has been configured correctly in
the ladder logic.
Processor I/O LED
flashes
This indicates a problem with backplane communications. A problem
could exist between the processor and any installed I/O module, not just
the MVI69-HART. Verify that all modules in the rack are correctly
configured in the ladder logic.