Enterasys Networks Outdoor Antenna - Manual (Page 11)

ix
Getting Help
For additional support related to this device or document, contact Enterasys Networks
using one of the following methods:
Before calling Enterasys Networks, please have the following information ready:
•
Your Enterasys Networks service contract number
•
A description of the problem
•
A description of any action(s) already taken to resolve the problem
•
The serial and revision numbers of all involved Enterasys Networks products in the
network
•
A description of your network environment (for example, layout, cable type)
•
Network load and frame size at the time of trouble (if known)
•
The device history (for example, have you returned the device before, is this a
recurring problem)
•
Any previous Return Material Authorization (RMA) numbers
World Wide Web: http://www.enterasys.com/wireless
Phone: North America: (603) 332-9400
Europe: 353 61 701 910
Asia: +800 8827-2878
Internet mail: [email protected]
To send comments or suggestions concerning this document, contact the Enterasys
Networks Technical Writing Department via the following e-mail
address: [email protected]
Make sure you include the document Part Number in the e-mail message.