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Kyocera Taskalfa 3511i User Manual

Page 518

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10-37

Troubleshooting > Troubleshooting

2101

Failed to send via SMB.

Check the network and SMB settings.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
• Host name and IP address
• Port number

Failed to send via FTP.

Check the network and FTP settings.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
• Host name and IP address
• Port number

Failed to send the e-mail.
Failed to send i-FAX.

Check the network and Command Center RX.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.
• POP3 server name of the POP3 user
• SMTP server name

page 2-65

2102
2103

Failed to send via FTP.

Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.

Check the following of the FTP server.
• Is FTP available?
• The server is not operating properly.

Failed to send the e-mail.
Failed to send i-FAX.

Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.

2201
2202
2203
2231

Failed to send the e-mail.
Failed to send via FTP.
Failed to send via SMB.
Failed to send i-FAX.

Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.

2204

Failed to send the e-mail.
Failed to send i-FAX.

Check the e-mail size limit of the SMTP settings
on the Command Center RX.

page 2-65

3101

Failed to send the e-mail.

Check the authentication methods of both the
sender and the recipient.

Failed to send via FTP.

Check the network.
• The network cable is connected.
• The hub is not operating properly.
• The server is not operating properly.

Error
Code

Message

Corrective Actions

Reference

Page

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