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Problems/causes/solutions, Anomaly possible causes solutions – MCZ Vivo 80 Pellet HYDRO User Manual

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11-PROBLEMS/CAUSES/SOLUTIONS

Technical Dept. - All rights reserved - Reproduction is prohibited

ANOMALY

POSSIBLE CAUSES

SOLUTIONS

The product always runs at maximum

power when in automatic mode.

The room thermostat is in the maximum

position.

Set the thermostat temperature again.

Faulty temperature probe.

Check the probe and replace it, if necessary.

Faulty or malfunctioning control panel.

Check the panel and replace it, if necessary.

Thermostat is set to minimum.

Set the thermostat temperature again.

The product does not start.

No power.

Check that the plug is inserted and the

main switch is in the “I” position.

Faulty pellet or water probe.

Wait for the water or pellet tank to cool

down and restart the product.

Blown fuse.

Replace the fuse.

Clogged smoke exhaust or smoke duct.

Clean the smoke exhaust and/or the

smoke duct.

An alarm has been triggered.

Verify the type of alarm and proceed

accordingly.

Check whether the brazier is clean.

Clean the brazier from any deposits or

residues of unburned pellets.

Check the position of the brazier.

Set the brazier back on its seat.

Check whether the spark plug warms up.

Check and if necessary, replace.