MCZ Ego AIR - Manual (Page 50)

PELLET STOVES Chapter 4
INSTALLATION AND USE MANUAL page 50
Operation Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited
MESSAGE ON
DISPLAY
TYPE OF PROBLEM SOLUTION
A01
Fire fails to ignite
Check the level of pellets in the hopper.
Check that the grate is properly inserted in its housing
and does not have any obvious unburnt incrustations;
Check whether the ignition plug heats.
A02
Fire extinguishes abnormally
It derives from a shutdown due to lack of fuel (hopper
empty).
A03
Pellet tank temperature exceeds foreseen
safety limit.
Overheating of the stove body
The structure is too hot because the product has been
operating for too long at maximum power, or it is poorly
ventilated, or the air fans are faulty. When the stove is
sufficiently cold, press button B of the control panel or
OFF on the remote control to cancel the alarm A03.
Once the alarm is cancelled it is possible to relight the
stove normally.
A04 The temperature of the smoke discharge has
exceeded pre-set safety limits
The stove will shut off automatically. Let the stove cool
off for a few minutes, then re-light it.
Control the exhaust of the smoke the type of pellet
being used.
A05
Flue pipe obstruction - wind - door open. Check the smoke shaft and close the door.
A06 The smoke extractor is not able to provide the
primary air required for combustion.
Draught difficulties or clogging of grate.
Check whether the grate is clogged by incrustation and
clean as required.
Control and if necessary clean the smoke duct and the
air intake.
A08 Flue-gas exhaust fan broken
Check that the smoke fan compartment is clean and if it
is dirt that is blocking it.
If insufficient, the smoke fan is defective. Call an
authorized service centre to make the replacement.
A09
The smoke probe is defective and does not
properly measure the temperature of the
discharge smoke
Contact an authorized service centre to replace the
component.
A10
The plug is defective
Contact an authorized service centre to replace the
component.
A11 Defective pellet feeder
Contact an authorized service centre to replace the
component.
A12
The remote control is out of reception range of
the stove for more than three hours (or has flat
batteries).
NOTE: in this case ONLY the stove will not
switch off in the alarm mode but it will continue
to operate in the mode that the remote control
had set it to when the last command was given.
Bring the remote control back into the reception range
of the stove (or replace the batteries in the remote
control if they are flat). As soon as the stove picks up a
new signal from the remote control the warnings shown
on the alarm will disappear. You can force a
transmission to the stove easily by pressing button 4
(which changes the operating mode from manual to
automatic and viceversa)
A14
Generic failure of sensor
This alarm is not blocked, only a warning screen
appears. Contact an authorized service centre to replace
the component.