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An undefined error occurs (macintosh only) – Epson AcuLaser C9300 User Manual

Page 172

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Cause

What to do

For Windows users only

The computer is connected to the network using
AppleTalk in a Windows 2000 environment, and the
Send CTRL+D Before Each Job or Send CTRL+D After
Each Job
setting on the Device Settings sheet of the
printer’s Properties dialog box is set to Yes.

Make sure that both the Send CTRL+D Before Each Job and
Send CTRL+D After Each Job settings are set to No.

For Windows users only

The print data is too large.

Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).

When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. See “PS3 Menu” on page 79 for details.

For Windows users only

Printing cannot be performed using the network
interface.

Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).

When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. See “PS3 Menu” on page 79 for details.

An undefined error occurs (Macintosh only)

Cause

What to do

The version of the Mac OS that you are using is
unsupported.

This printer’s driver can only be used on Macintosh computers
running Mac OS X version 10.4.11 or later.

Epson AcuLaser C9300 Series User's Guide

Troubleshooting 172