Epson AcuLaser C9300 - Manual (Page 157)

Cannot access the shared printer
Cause What to do
Inappropriate texts are used for the Share name of the
shared printer. Do not use spaces or hyphens for the Share name.
An additional driver cannot be installed on the client
computer, although the print server’s OS and the client
OS are different. Install the printer drivers from the Software Disc.
Your network system causes this problem. Ask the administrator of the network for assistance.
Note:
For the additional driver to be installed, please see the table below.
Server OS Client OS Additional Driver
Windows XP * Windows XP clients Intel Windows 2000 or XP
Windows XP x64 clients x64 Windows XP
Windows XP x64, Server 2003, or
Server 2003 x64
*
Windows XP clients x86 Windows 2000, Windows XP and
Windows Server 2003
Windows XP x64 clients x64 Windows XP and Windows Server
2003
Windows Vista, Vista x64, Server2008,
or Server2008 x64 Windows Vista or XP clients x86 Type 3 - User Mode
Windows Vista x64 or XP x64 clients x64 Type 3 - User Mode
* The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2, Windows 2003
Service Pack 1, or later.
Printout Problems
The font cannot be printed
Cause What to do
For Windows users, you may use the printer fonts
substituted for specified TrueType fonts. In the printer driver, choose the Print TrueType fonts as bitmap
check box in the Extended Settings dialog box.
Epson AcuLaser C9300 Series User's Guide
Troubleshooting 157