Epson 4500 - Manual (Page 231)

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Problem
Using the pull tractor
with the push tractor,
continuous paper does
not feed properly
(continued).
Paper feed is crooked
or the paper jams.
Something may be obstructing the paper
feed, like an object on top of the paper
stack or a cable caught on the paper. Make
sure that nothing prevents the smooth flow
of paper and position the paper so that it
feeds straight in line with the sprockets.
The supply of paper may be too far from
the printer. Position the paper supply so
that it is less than three feet or one meter
away.
The paper may be caught on the edge
guides. When using continuous paper,
make sure that the paper guide is folded
backwards over the paper and that the
edge guides are moved to each edge of the
paper guide. See Chapter 2.
The pull tractor and push tractor sprockets
are not aligned correctly. When using both
tractors, be sure that the sprockets on both
are positioned evenly.
Troubleshooting 7-29
Solution