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Options, Problem, Solution – Epson 4500 User Manual

Page 226: Troubleshooting

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Options

Problem

Using the cut sheet

feeder, the paper does

not feed properly.

The

LOAD/EJECT

button is pressed, but

the platen does not
move and the paper
does not feed.

After a print

command is sent from
the computer, the
platen does not move

and the paper does not

feed.

Solution

You may be pressing the

LOAD/EJECT

button while the printer is on line. Always

put the printer off line before feeding the

paper. Paper feeds automatically when the
cut sheet feeder receives a print command

from the computer (only while the printer

is on line).

The printer may be off line. Press the

ON

LINE

button to put the printer on line.

The cut sheet feeder mode may be off. Set

DIP switch 1-8 to on. If your program

allows you to use control codes, use ESC
EM 4 to set the cut sheet feeder mode. The

printer must be ready with no paper out
condition to receive this command. Send

the command with continuous paper

loaded and with the paper select lever in

the continuous paper position.

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Troubleshooting