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Where to get help – Epson 1440 User Manual

Page 19

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Section 1: Introduction

AXIS 1440 User’s Manual

9

Where to Get Help

EPSON

provides technical assistance through electronic support

services and automated telephone services 24 hours a day. The
following tables list the contact information:

To speak to a technical support representative, dial (310) 782-2600
(U.S.) or (905) 709-9475 (Canada), 6

AM

to 6

PM

, Pacific Time,

Monday through Friday. Toll or long distance charges may apply.

Service

Access

World Wide Web

From the Internet, you can reach EPSON’s Home Page at http://www.epson.com

EPSON Internet FTP Site

If you have Internet FTP capability, use your Web browser (or other software for FTP
downloading) to log onto ftp.epson.com with the user name anonymous and your
e-mail address as the password.

EPSON Download Service You can call the EPSON Download Service at (800) 442-2007. Set your communications

software to 8 data bits, 1 stop bit, no parity. Modem speed can be up to 28.8 Kbps.

EPSON Forum on
CompuServe

®

Members of CompuServe can type GO EPSON at the menu prompt to reach the Epson
America Forum. For a free introductory CompuServe membership, call (800) 848-8199 and
ask for representative #529.

Service

Access

EPSON SoundAdvice

SM

For pre-recorded answers to commonly asked questions about EPSON products 24 hours
a day, seven days a week, call (800) 442-2110.

EPSON FaxAdvice™

Access EPSON’s technical information library by calling (800) 442-2110. You must provide
a return fax number to use this service.

EPSON Referral Service

For the location of your nearest Authorized EPSON Reseller or Customer Care Center,
call (800) 442-2110.

Electronic support services

Automated telephone service