Grass Valley PVTV NEWS Rev.4.02 - Manual (Page 5)

1 STUDIO NEWS
Contacting ParkerVision
ParkerVision Headquarters
ParkerVision, Inc.
8493 Baymeadows Way
Jacksonville, Florida 32256
USA
Sales
Hours: 9:00 a.m. - 5:00 p.m.EST
Monday - Friday
Phone: (800) 532-8034
Fax: (904) 733-3587
Web Address: http:\\www.parkervision.com
E-mail: [email protected]
Customer Support
Before contacting Customer Support, consult the
manuals and online help system in the PVTV STU-
DIO NEWS software. If unable to solve the prob-
lem, Customer Support can be reached in several
ways:
E-mail Help
Ask questions and receive answers via the Inter-
net. Send inquiry and E-mail address to:
[email protected]
Telephone
Hours: 9:00 a.m. - 5:00 p.m.EST
Monday - Friday
Phone: (800) 532-8034
When calling, be near the PVTV STUDIO NEWS
system with documentation at hand. Be prepared
to provide:
1. Product serial number used for registration.
2. Product version number.
3. Exact wording of any error message that
appears on the screen.
4. What happened and what task was being
performed when the problem occurred.
5. What was done to try and fix the problem.
Authorized Reseller
For information on how to contact a ParkerVision
Authorized Reseller, Please call the ParkerVision
Sales Department.
Technical Support is provided for registered users
only. Please include the product serial number on
all correspondence.