Ensemble Designs 9400 3G Test Signal and Sync Pulse Generator - Manual (Page 69)

www.ensembledesigns.com Avenue 7400 and 9400 - Page 69
Model 7400 HD/SD and Model 9400 3G/HD/SD Sync Pulse Generator and Test Signal Generator
Warranty and Factory Service
Warranty
Ensemble Designs, Inc. warrants this product to be free from defect in material and workmanship for a
period of 5 years from the date of delivery. During this 5 year warranty period, Ensemble Designs, Inc.
will repair any defective modules at Ensemble’s expense if the module should be determined to be
defective after consultation with a factory technician.
This warranty is not transferable. Any implied warranties expire at the expiration date of this warranty.
This warranty does not cover a defect that has resulted from improper or unreasonable use or
maintenance as determined by us. This warranty is void if there is any attempt to dissemble or adjust
factory set presets without factory authorization.
Factory Service
If you require service (under warranty or not), please contact Ensemble Designs and ask for Customer
Service before you return the unit. This will allow the service technician to provide any other
suggestions for identifying the problem and recommend possible solutions.
You may also refer to the technical support section of the Ensemble web site for the latest information
on your equipment at the URL below:
http://www.ensembledesigns.com/support
If you return equipment for repair, please get a Return Material Authorization Number (RMA) from the
factory first.
Ship the product and a written description of the problem to:
Ensemble Designs, Inc.
Attention: Customer Service
RMA #####
870 Gold Flat Rd.
Nevada City, CA 95959 USA
tel: +1 530.478.1830
Fax: +1 530.478.1832
email: [email protected]
Be sure to put your RMA number on the outside of the box.