Watson-Marlow Qdos30 Universal - Manual (Page 67)

Watson-Marlow qdos30 Universal and Universal+ Pump User Manual 67
19.2 Error codes
If an internal error occurs, an error screen with a red background is displayed.
Note: Signal out of range, Over signal and Leak detected error screens report
the nature of an external condition. They do not flash.
Error
code
Error condition Suggested action
Er 0 FRAM write error Attempt to reset by switching power OFF / ON.
Or seek support
Er 1 FRAM corruption Attempt to reset by switching power OFF / ON.
Or seek support
Er 2 FLASH write error
during drive update
Attempt to reset by switching power OFF / ON.
Or seek support
Er 3 FLASH corruption Attempt to reset by switching power OFF / ON.
Or seek support
Er 4 FRAM shadow error Attempt to reset by switching power OFF / ON.
Or seek support
Er 9 Motor stalled Stop pump immediately. Check pumphead and
tube.
Power OFF / ON may reset. Or seek support
Er10 Tacho fault Stop pump immediately.
Power OFF / ON may reset. Or seek support
Er14 Speed error Stop pump immediately.
Power OFF / ON may reset. Or seek support
Er15 Over current Stop pump immediately.
Power OFF / ON may reset. Or seek support
Er16 Over voltage Stop pump immediately. Check supply. Power
OFF/ON may reset
Er17 Under voltage Stop pump immediately. Check supply. Power
OFF/ON may reset
Er19 Over temperature Stop pump immediately. Turn OFF. Seek
support
Er20 Signal out of range Check analog control signal range. Trim signal
as required. Or seek support
Er21 Over signal Reduce the analog control signal
Er30 Over power Turn OFF. Check power supply. Check
pumphead and tubing. Wait 30 minutes. Power
ON may reset. Or seek support
Err50 Communication error Attempt to reset by switching power OFF / ON.
Or seek support
19.3 Technical support
Watson-Marlow Limited
Falmouth
Cornwall
United Kingdom
TR11 4RU
Telephone: +44 (0)1326 370370
Email: [email protected]
Web: www.wmpg.com