Thinklogical StudioPRO Extender Manual - Manual (Page 20)

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S t u d i o P R O E x t e n d e r P r o d u c t M a n u a l , R e v . D , O c t o b e r , 2 0 1 3 Page 19
5.1.1 Website
Visit our website for more product information, current updates and the complete line of Thinklogical ®
products.
Our internet website offers product information on all current systems, including technical specification
sheets, Quick Start Guides, product diagrams and more. We are continually updating our website, so be
sure to refresh your browser when visiting our website to see the most up-to-date information.
Internet: www.thinklogical.com
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NOTE: Most online documents are stored as Adobe Acrobat “PDF” files. If you do not
have the Adobe Acrobat reader needed to view PDF files, visit www.adobe.com for a download .
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5.1.2 Email
Thinklogical ® is staffed Monday through Friday from 8:30am to 5:30pm, Eastern Time Zone. We will do
our best to respond to your email inquiries promptly. Please use the following email addresses according
to your needs:
[email protected] – Information about Thinklogical ® and our products.
[email protected] – Sales Department - orders, questions or issues.
[email protected] – Product support, technical issues or questions, product repairs and
request for Return Merchandise Authorization.
5.1.3 Telephone
Telephone Sales: Contact our expert sales staff via telephone in Milford, Connecticut at 1-203-647-
8700 or, if in the continental US, you may use our toll-free number 1-800-291-3211. We are here
Monday through Friday from 8:30am to 5:30pm, Eastern Time Zone. Ask for your sales representative’s
direct dial phone number when you call.
Telephone Product Support: Contact Product Support via telephone in Milford, CT at 1-203-647-8700.
The support lines are manned Monday through Friday, 8:30am to 5:30pm, Eastern Time Zone.
International Sales: Please contact our US sales staff in Milford, CT at 1-203-647-8700. We are here
Monday through Friday, 8:30am to 5:30pm, Eastern Time Zone (same as New York City). If leaving a
voice message, please provide a preferred time for us to call back so we can reach you at your
convenience.
Our switchboard attendant will direct your call during regular business hours. We have an automated
attendant answering our main telephone switchboard after regular business hours and on holidays. You
can leave a voice message for an individual at any time. Our Sales Representatives have direct numbers
to facilitate your calls to us.