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Care and cleaning troubleshooting guide – Sloan 110 Regal Exposed Flushometer User Manual

Page 5

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DO NOT USE abrasive or chemical cleaners (including chlorine bleach) to

clean Flushometers that may dull the luster and attack the chrome or special

decorative finishes. Use

ONLY mild soap and water, then wipe dry with

clean cloth or towel.
While cleaning the bathroom tile, protect the Flushometer from any splattering

of cleaner. Acids and cleaning fluids will discolor or remove chrome plating.

5

CARE AND CLEANING

TROUBLESHOOTING GUIDE

I. Flushometer does not function (no flush).

A. Control stop or main valve is closed. Open control stop or main valve.

B. Handle assembly is damaged. Replace handle (B-32-A or B-73-A) or

install handle repair kit (B-50-A).

C. Relief valve is damaged. Replace inside parts kit.

2. Volume of water is not sufficient to siphon fixture.

A. Control stop is not open wide enough. Adjust control stop for desired

delivery of water volume.

B. Urinal flushometer parts inside a closet flushometer. Replace inside urinal

parts with proper closet flushometer parts.

C. Low consumption flushometer installed on a non-low consumption fixture.

Replace A-41-A inside parts kit with A-38-A water saver kit.

D. Water saver kit installed in old, non-water saver bowl. Position refill head

A-170 so that SIDE 1 is in the UP position.

E. Inadequate volume or pressure at supply.

• If no gauges are available to properly measure supply pressure or

volume of water at the flushometer, then remove the relief valve from

the inside parts kit, reassemble the flushometer and open the control

stop. If the fixture siphons, more water volume is required. If a 3.5

gpf inside parts kit is installed in the flushometer, then first flip the

refill head (under the diaphragm) to obtain a 4.5 gpf volume. If this

volume is still inadequate, remove the flow ring from the guide to

obtain a 6.5 gpf kit. If additional flow is still required, try a low pressure

guide kit A-175-A (#0301104).

IMPORTANT — LAWS AND

REGULATIONS PROHIBIT THE USE OF HIGHER FLUSHING
VOLUMES THAN LISTED ON FIXTURE OR FLUSHOMETER.

• If fixture does not siphon or if a low consumption fixture is installed,

or if the above steps do not prove satisfactory, steps must be taken to

increase the pressure and/or supply.

3. Flushometer closes off immediately.

A. Damaged diaphragm. Replace inside parts kit to correct problem.

B. Enlarged by-pass orifice from corrosion or damage. Install inside parts kit

to correct problem and update flushometer.

4. Length of flush is too short (short flush).

A. Diaphragm assembly and guide assembly are not hand-tight. Screw the

two assemblies hand-tight.

B. Enlarged by-pass orifice from corrosion or damage. Install NEW Inside

parts kit to correct problem and update flushometer.

C. A-19-AU (Black) urinal relief valve in closet flushometer. Replace relief

valve with A-19-AC (White) closet relief valve.

D. A-41-A low consumption kit installed in non-low consumption fixture.

Replace with proper Inside Parts Kit.

E. Handle assembly is damaged. Replace handle (B-32-A or B-73-A) or

install handle repair kit (B-50-A).

5. Length of flush is too long (long flushing) or fails to close off.

A. Relief valve (A-19-A) is not seating properly or by-pass orifice is clogged

because of foreign material, or by-pass orifice is closed by an invisible

gelatinous film from “over-treated” water. Disassemble the working parts

and wash thoroughly.

NOTE: SIZE OF THE ORIFICE IN THE BY-PASS IS OF

UTMOST IMPORTANCE FOR THE PROPER METERING

OF WATER INTO THE UPPER CHAMBER OF THE

FLUSHOMETER. DO NOT ENLARGE OR DAMAGE THIS

ORIFICE. REPLACE INSIDE KIT IF CLEANING DOES NOT

CORRECT PROBLEM.

B. Line pressure has dropped and is not sufficient to force Relief Valve to

seat. Shut off all control stops until pressure has been restored, then

open them again.

C. A-19-AC (White) closet Relief Valve has been used in a 1 or 1½ gpf

Urinal. Replace with A-19-AU (Black) Relief Valve.

D. Inside cover is cracked or damaged. Replace the Inside Cover (A-71).

6. Chattering noise is heard during flush.

A. Inside Cover is damaged. Replace Inside Cover (A-71).

B. A-156-A Segment diaphragm has been installed upside-down. Reposition

the Segment diaphragm properly (see markings on the Diaphragm).

7. Handle Leaks.

A. B-39 Handle Seal is worn or damaged. Install new B-39 Seal.

NOTE: The B-39 Seal will easily slide onto the B-40 Bushing when wet.

B. Handle gasket has been omitted. Install Handle gasket (A-31) or Sloan

handle repair kit (B-50-A).

C. Valve handle bushing is worn. Replace handle repair kit (B-50-A).

When further assistance is required, please contact

Sloan Technical Support at:

1-888-SLOAN-14 (1-888-756-2614)

or visit us online at:

www.sloanvalve.com