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Troubleshooting – REMKO ML 260 User Manual

Page 11

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11

Troubleshooting


This unit has been designed based on state-of-the-art manufacturing methods and it has been tested repeatedly to
ensure that it is working properly. However, should problems occur, refer to the following list.

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Before any work on the units is performed, they must be disconnected from the power

supply (fuse or repair switch) and secured against being inadvertently switched on!

Should the unit still not work after performing these functional checks, please contact the closest dealer or

REMKO GmbH & Co KG. directly.

Problem

Possible cause

Check

Remedy

The unit does not start
or it switches itself off
automatically.

Power failure, power too low

Are all other electrical components
working?

Check current and wait for the device to start
again

Power fuse / power supply defec-
tive

Are all currents for lighting func-
tional?

Replace power fuse /
Switch on main switch

Power supply line damaged

Are all other electrical components
working?

Maintenance by authorised service centre

Amount of time waited after
switching unit on was too short

Did approx. 5 minutes elapse after
restarting?

Plan for longer waiting periods

Operating temperature too low /
too high

Are the fans on the indoor unit and
outdoor unit working?

Pay attention to temperature ranges of in-
door unit and outdoor unit

Excess current caused by thun-
derstorms

Was there recently lightning in the
region ?

Switch the system off and then back on again /
Maintenance by authorised service centre

Problem with the external conden-
sation pump

Did the pump switch off due to a
malfunction?

Check pump and clean if necessary

Sensors that are defective or not
properly attached

Is the indoor unit displaying an er-
ror message?

Maintenance by authorised service centre

The indoor unit is not
responding to the re-
mote control.

Timer set to “ON”

Is the timer set?

Clear programming and wait for the unit to
start

Polarity of batteries incorrect after
replacement

Is the polarity correct?

Insert batteries with the correct polarity

Transmission distance too great /
reception blocked

Is there a transmission signal when
the button is pressed?

Reduce distance to under 7 m and change
location

Remote control defective

Does the unit work in manual
mode?

Replace remote control

Too much direct sunlight on the
receiver or transmitter

Does the unit work in the shade?

Place the transmitter or receiver in the
shade

Electromagnetic fields are disrupt-
ing transmission

Does the unit work after potential
causes of disruption have been
eliminated?

No signal transmission when sources of dis-
ruption are operated simultaneously

Remote control buttons stuck /
two buttons pressed at once

Does the symbol appear on the
display?

Unstick button / only press one button

Dead batteries in the remote con-
trol

Are the batteries new? Is the dis-
play incomplete?

Insert new batteries

Temperature setting too high

Is the selected temperature above
room temperature?

Reduce selected temperature

The device is either
not cooling at all or
only a little bit.

Filter is dirty/ intake / outlet open-
ing is blocked by foreign bodies

Have the filters been cleaned?

Clean filters

Windows and doors are opened /
increased amount of warm air or
cold air

Have there been changes in de-
sign or use?

Close the windows and doors / mount addi-
tional systems

Cool mode is not set

Does the Cool symbol (COOL)
appear on the display?

Correct the unit settings

Plate fins of the outer unit are
blocked by foreign bodies

Is the fan of the outdoor unit working,
are the plate fin exchangers moving
freely?

Check the fan or winter control mechanism,
reduce air resistance

Cooling cycle is not leak proof

Is there a build-up of frost visible
on the plate fin exchangers of the
indoor unit?

Maintenance by authorised service centre

Condensation water is
leaking from the indoor
unit.

The drainage pipe of the conden-
sation collector is blocked / dam-
aged

Can condensation flow freely?

Clean the drainage pipe and the condensa-
tion collector

External condensation pump or
float regulator is defective

Is the collector filled with water and
the pump is not working?

Have pump checked by authorised service
centre

Thermal or wind load has in-
creased

Have there been changes in de-
sign or use?

Take corresponding measures to decrease
the thermal or wind load

Heat cannot be expelled

Is the fan on the outdoor unit work-
ing?

Check the fan / winter regulation mechanism

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