Standard Horizon HX-100S - Manual (Page 34)

HX100/HX150 Page 34
8.3 FACTORY SERVICE
In the unlikely event that the radio fails to perform or needs servicing, please
contact the following:
For repairs In USA
Standard Horizon
Attention Marine Repair Department
6125 Phyllis Drive, Cypress, California 90630
Telephone (800) 366-4566
For repairs in Canada
Westcom Marine
488 East 62nd Avenue
Vancouver BC V5X2G1
Phone (604)327-6280
An “RA” Return Authorization number is not necessary to send a product in
for service. Include a brief note describing the problem along with your name,
return address, phone number, and proof of purchase.
8.4 TROUBLESHOOTING CHART
SYMPTOM PROBABLE CASE REMEDY
The key does not start
the scan.
No channel memo-
rized.
Enter desired channels into the transceiv-
er’s Scan memory. Refer to section 6.9.1
“PROGRAMMING SCAN MEMORY”.
Squelch is not ad-
justed.
Press the key twice (“ SQL” is displayed
to the left of the channel number), then
press the / key to adjust the squelch
level until the “ ” icon disappears.
Further adjustment of the squelch level
may eliminate incoming signal.
Cannot select between USA,
INTL, Canadian bands.
Proper operation
not followed.
Hold down the key and press the
key.
Speaker audio is not heard
when the key is press
and hold.
Low battery. Charge battery. Refer to section 4.2.3
“BATTERY CHARGING”.
Audio volume is too
low.
Press the key (“ VOL” is displayed to
the left of the channel number), then press
the / key to adjust the speaker audio
volume.
Some keys does not oper-
ate.
Key lock is on. Hold down the key for 2 seconds to
turn the Key Lock off.
HX100: Charging indicator
on CD-56 does not illumini-
nate.
HX150: “ ” indicator on
the LCD does not appear
while charging.
Charging contacts
not making contact
with the charging
cradle.
Contact your Standard Horizon dealer.