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Attended transfer, Way conferencing, Hunting group – Grandstream GXW42xx User Manual User Manual

Page 27

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FIRMWARE 1.0.5.8

GXW42XX USER MANUAL

PAGE 25 OF 62

the transfer has been successful, nor does it indicate the transfer has failed. It often means there

was a failure to receive second NOTIFY

– check firmware for most recent release.

ATTENDED TRANSFER

Assume that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C:

1. Caller A presses FLASH on the analog phone for dial tone.

2.

Caller A then dials Caller C’s number followed by # (or wait for 4 seconds).

3. If Caller C answers the call, Caller A and Caller C are in conversation. Then A can hang up to

complete transfer.

4.

If Caller C does not answer the call, Caller A can press “flash” to resume call with Caller B.

NOTE: When Attended Transfer fails and A hangs up, the GXW42XX will ring back user A to remind A

that B is still on the call. A can pick up the phone to resume conversation with B.

3-WAY CONFERENCING

The GXW42XX supports Bellcore style 3-way Conference.

Instructions for 3-way conference:

Assuming that call party A and B are in conversation. A (GXW42XX) wants to bring C in a conference:

1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone.

2.

A dials C’s number then # (or wait for 4 seconds).

3. If C answers the call, then A presses FLASH to bring B, C in the conference.

4. If C does not answer the call, A can press FLASH back to talk to B.

5. If A presses FLASH during conference, C will be dropped out.

6.

If A hangs up, the conference will be terminated or transfer B to C if “Transfer on Conference

Hangup” set to yes

HUNTING GROUP

This feature allows the user to setup a single SIP account on the gateway and have the ability to use all

FXS ports to make/receive calls. Using this feature, all ports active in same Hunting Group will have the

same phone number and incoming calls will be distributed in a Linear or Circular manner among the ports

active in that Hunting Group. The number of hunting groups is limited by the number of ports each GXW