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Through internet access – Dell DPND-523-EN12 User Manual

Page 27

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Choose how to receive Peregrine Systems Customer Support | 27

Setup Guide

Choose how to receive Peregrine Systems Customer
Support

Options for allowing Customer Support access (in the order in which Peregrine
Systems recommends them) are as follows:

„

through Internet access

„

through a Virtual Private Network over Internet

„

by a modem and a dedicated analog telephone line

„

through a Remote Access Server (RAS)

Through Internet access

For you to have Customer Support by means of the Internet you must enable
certain ports in the corporate firewall. Peregrine Systems Customer Support
requires access for the following IP address: 209.167.240.9
(ottongw.peregrine.com).

Used for

Port

Note

Secure Shell (SSH)

22/tcp

HTTP

80/tcp

MIB browser

8100/tcp

Network Map

8101/tcp

Network Map proxy

8102/tcp

1,2

MIB browser proxy

8103/tcp

1

Telnet proxy

8104/tcp

1

HTTP proxy

8105/tcp

1

MySQL ODBC

8108/tcp