DNF Controls USP-S - Manual (Page 27)

Page 27 of 27
18. DNF CONTROLS LIMITED WARRANTY
DNF Controls warrants its product to be free from defects in material and workmanship
for a period of one (1) year from the date of sale to the original purchaser from DNF
Controls. In order to enforce the rights under this warranty, the customer must first
contact DNF’s Customer Support Department to afford the opportunity of identifying and
fixing the problem without sending the unit in for repair. If DNF’s Customer Support
Department cannot fix the problem, the customer will be issued a Returned Merchandise
Authorization number (RMA). The customer will then ship the defective product prepaid
to DNF Controls with the RMA number clearly indicated on the customer’s shipping
document.
The merchandise is to be shipped to:
DNF Controls
12843 Foothill Blvd., Suite C
Sylmar, CA 91342
USA
Failure to obtain a proper RMA number prior to returning the product may result in the
return not being accepted, or in a charge for the required repair. DNF Controls, at its
option, will repair or replace the defective unit. DNF Controls will return the unit prepaid
to the customer. The method of shipment is at the discretion of DNF Controls, principally
UPS Ground for shipments within the United States of America. Shipments to
international customers will be sent via air. Should a customer require the product to be
returned in a more expeditious manner, the return shipment will be billed to their freight
account.
This warranty will be considered null and void if accident, misuse, abuse, improper line
voltage, fire, water, lightning or other acts of God damaged the product. All repair parts
are to be supplied by DNF Controls, either directly or through its authorized dealer
network. Similarly, any repair work not performed by either DNF Controls or its
authorized dealer may void the warranty.
After the warranty period has expired, DNF Controls offers repair services at prices listed
in the DNF Controls Price List. DNF Controls reserves the right to refuse repair of any
unit outside the warranty period that is deemed non-repairable.
DNF Controls shall not be liable for direct, indirect, incidental, consequential or other
types of damage resulting from the use of the product.