Tempest TornadoRetrofit Kits - Manual (Page 34)

Tornado Enclosure User Manual
page 34
Troubleshooting
This is a guide to the general symptoms, problems, and solutions that may occur during the
lifetime of your enclosure. However, it is important to remember that problems may occur within
the luminaire itself and these must also be considered.
Luminaire does not have power.
Check power switch of luminaire. (Note: the following actions should be performed by a licensed
electrician) If power is on, check wiring (including metering supply voltages, enclosure must
receive 200-240VAC to operate properly). If LEDs on the DEC3 control panel controller are lit,
check the Lamp Relay LED. If it is on, meter power in receptacle. If no power is present at the
receptacle, contact technical support.
In case of over-temperature, the power disconnection is an intended function of the enclosure
and is for the protection of the luminaire, which is not meant to operate in extreme conditions.
In this case, the problem will only continue until temperature drops to acceptable levels. It is
possible that the air intake or exhaust has become clogged, leading to higher temperatures
inside the enclosure. Make sure that these areas are clear, the filters are clean, and the fans are
working properly.
Luminaire turns on and off repeatedly
Check that vent areas and airways are clear. If so, ambient temperature may be too high (see
over-temperature note above) or luminaire may have internal problem.
Luminaire does not respond to DMX signal.
Make sure that luminaire has power. If so, check DMX wiring. If not, see above.
Fans are not spinning.
Fan cords may have become disconnected. Check connections between fan and cord.
Fans may be obstructed. Shut off power to enclosure and check for obstructions. Turn power
back on to see if fans will start spinning. If fans do not turn and display on temperature
controller is lit, contact technical support. If fans do not turn display is not lit, then enclosure is
not receiving power. Turn off all power and check wiring. If the wiring is correct, contact
technical support.
Excessive debris in unit.
Filter may not be fully pushed into groove. Make sure that it is in place around the whole unit.
Excessive water in enclosure.
Weep (drain) holes may be clogged. Clear them.
Latches do not latch properly.
Closure of globe may be obstructed. Check to make sure seals are clear before replacing globe.