User manual – SurgeX Defender Series Surge + Diagnostic User Manual

Page 18

User Manual

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iv. Voltage Limits: Displays the over-voltage and under-voltage shutdown thresholds currently in use,

and allows for the selection of alternate values. *When Under-Voltage Shutdown is Disabled, the

Surge + Diagnostic will not actively shut off connected equipment during an under-voltage event.
However, the Surge + Diagnostic power relays will drop out and disconnect equipment around 40V.
This is because there is not enough voltage available to keep the relays latched.

Email: Allows for the configuration of email settings. The software is pre-loaded with “courtesy

account” settings that may be used for testing purposes. The email feature is only available when
the Surge + Diagnostic is connected to a PC with an internet connection and the Surge + Diagnostic
software running. This feature may not work with certain Internet Service Providers that block
outgoing SMTP communications – check with your ISP for compatibility. Please contact your IT staff
for assistance when configuring custom email settings.

c. Tools Menu:

i. Cycle Power: Commands the Surge + Diagnostic to perform a Power Cycle.

ii. Clear Device Memory: Permanently erases the events and timestamps contained in the Surge +

Diagnostic microcontroller memory. Clearing the device memory does not affect Voltage

Thresholds.

iii.

Enhanced Logging Mode: Puts the Surge + Diagnostic into Enhanced Logging Mode.

d. Help Menu:

i. Help Topics: Launches the Surge + Diagnostic Help, which includes troubleshooting information for

the Surge + Diagnostic product and software, FAQ, and general information about Power Quality.

ii. Manual: Launches the Surge + Diagnostic

Manual that is installed with the software package.

iii.

About: Displays the software revision of the Diagnostic Software program, the firmware revision of
the microcontroller in the connected Surge + Diagnostic, the unique chip ID of the microcontroller in

the connected Surge + Diagnostic, and ESP’s telephone number for technical support.