Finding information on the exfo web site – EXFO IQS-12002B Calibration System User Manual
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Troubleshooting
44
Finding Information on the EXFO Web Site
Finding Information on the EXFO Web Site
The EXFO Web site provides answers to frequently asked questions (FAQs)
regarding the use of your IQS-12002B Calibration System.
To access FAQs:
1. Type
in your Internet browser.
2. Click on the Support tab.
3. Click on FAQs and follow the on-screen instructions. You will be given
a list of questions pertaining to your subject.
The EXFO Web site also provides the product’s most recent technical
specifications.
Error message
“Catastrophic failure”
Incorrect connections
for the FOT-10A or
FOT-10A unit.
Disconnect the unit, close all
applications, and restart the system.
Make sure the connection procedure is
properly done.
Calibration has a Fail
in Distance result.
The automatic
positioning of events
for an FTB-7000B-B
OTDR is incorrect.
Positioning must be done manually. Set
marker A right before the reflective
event at 50 m and marker B right before
the end of fiber event.
Interruption of the
dead zone calibration
The automatic
positioning of the
events is incorrect.
Make sure that the standard distance
information include the 3-m patchcord
as described in Configuring the
FTB-7000D OTDR on the IQS-12002B on
Impossible to print
information on a
specific DUT.
This DUT has never
been tested.
Test the DUT and try again.
Problem
Possible cause
Solution