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Troubleshooting 8 - 10 problems and solutions – Eurocom M570A DIVINE User Manual

Page 134

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Troubleshooting

8 - 10 Problems and Solutions

8

The compact disc tray
will not open when there
is a disc in the tray.

The compact disc is not correctly placed in the tray. Gently try to remove the disc using the
eject hole (see

“Loading Discs” on page 2 - 3

).

The DVD regional codes
can no longer be
changed.

The code has been changed the maximum 5 times. See

“DVD Regional Codes” on

page 2 - 5

.

The Audio “DJ” CD
Player will not turn on
(nothing appears on the
LCD of the player).

The computer is turned ON (see

“System Map: Front View (Audio "DJ")” on page 1 -

12

). Check your computer is not turned on (or running in a power saving mode), and if it is,

then shut it down and press the ON/OFF switch on the Audio "DJ" Player.

Unwelcome numbers
appear when typing.

If the LED

is lit, then Num Lock is turned ON. (see

“LED Indicators” on page 1 - 9

).

The system freezes or
the screen goes dark.

The system’s power saving features have timed-out. Use the AC/DC adapter, press the
sleep (Fn + F4) key combination, or press the power button if no LEDs are lit.

The system never goes
into a power saving
mode.

Power Options features are not enabled. Go to the Windows Power Options menu and
enable the features you prefer (see

“System Power Options” on page 3 - 6

). Make sure

you have enabled Hibernate mode from the control panel.

The Wireless LAN/
Bluetooth/ PC Camera
modules cannot be
detected.

The modules are off. Check the appropriate LED indicator to see if the WLAN/Bluetooth/
PC Camera module is on or off (see

“LED Indicators” on page 1 - 9

). If the LED indicator

is off, then press the Fn + F11 (WLAN), Fn + F12 (Bluetooth) or Fn + F10 (PC Camera)
key combination(s) in order to enable the modules (see

“Function Keys” on page 1 - 11

).

Problem

Possible Cause - Solution