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Eurocom M560A DIVINE User Manual

Page 133

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Troubleshooting

Problems and Solutions 8 - 9

8

No image appears on the
external monitor I have
plugged in and powered
on.

You haven’t installed the video driver and configured it appropriately from the Control
Panel
.
See

“ATI Video Driver Controls” on page B - 1

for instructions on installing and

configuring the video driver.

You forget the boot
password.

If you forget the password, you may have to discharge the battery of the CMOS. Contact
your service representative for help.

The sound cannot be
heard or the volume is
very low.

The volume might be set too low. Check the volume control in the Volume Control Panel
in the Windows taskbar, or use the key combination Fn + F5 and F6 (see

“Audio

Features” on page 2 - 12

) to adjust.

The compact disc cannot
be read.

The compact disc is dirty. Clean it with a CD-ROM cleaner kit.

Problem

Possible Cause - Solution

Password Warning

If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If
you cannot remember your boot password you must contact your vendor and you may lose all of the information on
your hard disk.