Eurocom P5 Pro User Manual
Page 237
Troubleshooting
Problems and Possible Solutions 7 - 11
7
A file cannot be copied to/from a
connected Bluetooth device.
The transfer of data between the computer and a Bluetooth enabled device is
supported in one direction only (simultaneous data transfer is not
supported). If you are copying a file from your computer to a Bluetooth enabled
device, you will not be able to copy a file from the Bluetooth enabled device to
your computer until the file transfer process has been completed
I cannot obtain high speed Bluetooth data
transfer.
To obtain high speed Bluetooth data transfer take into account the following:
•
To achieve high speed transfer speeds, both devices must support high
speed data transfer (i.e both the computer and the Bluetooth compati-
ble device you are connecting to).
•
Check your Bluetooth compatible device’s documentation to confirm it
supports high speed data transfer, and for configuration information.
The computer is off (or in Sleep Mode) but
powered by the AC/DC adapter plugged in
to a working outlet, or by battery with a
capacity above 20%. I have plugged a
device into the powered USB port in
order to charge it, but the device is not
charging.
The port is not powered on. Toggle power to the port using the Fn + power
button combination.
This function may not work with certain external USB compliant devices (check
your device’s documentation). If this is the case, power the computer on and
connect the external USB device in order to charge it.
Note that this function is designed to help charge USB compliant devices, but
is not designed to allow their operation.
No sound can be heard through an HDMI
connected display.
You have not configured the HDMI audio output. See
Problem
Possible Cause - Solution