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Troubleshooting – Desa GA3700 User Manual

Page 27

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27

pOSSIBLE CAUSE

1. Not enough combustion/

ventilation air

1. Turning control knob to HI

position when burners are
cold

2. Air in gas line

3. Air passageways on heater

blocked

4. Dirty or partially clogged

burner orifice(s)

1. When heated, vapors from

furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue

1. Battery is not installed. Bat-

tery power is low

1. Metal expanding while

heating or contracting while
cooling

REMEDY

1. Refer to Air for Combustion

and Ventilation require-
ments (page 6)

1. Turn control knob to LO

position and let warm up for
a minute

2. Operate burners until air is

removed from line. Have
gas line checked by local
natural or propane/LP gas
company

3. Observe minimum instal-

lation clearances (see
page 10)

4. Clean burners (see Cleaning

and Maintenance, page 24)
or replace burner orifice(s)

1. Turn heater off when us-

ing furniture polish, wax,
carpet cleaners or similar
products

1. Replace 9-volt batteries

in receiver and hand-held
remote control

1. This is normal with most

heaters. If noise is exces-
sive, contact qualified ser-
vice person

OBSERvED pROBLEM

Moisture/condensation no-
ticed on windows

Heater produces a whistling
noise when burners are lit

White powder residue form-
ing within burner box or on
adjacent walls or furniture

Remote does not function

Fireplace produces a click-
ing/ticking noise just after
burner is lit or shut off

TROUbLEShOOTING

Continued

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