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Troubleshooting – Desa V)CD36RN User Manual

Page 41

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41

TROUbLEShOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your

building.

• Immediately call your gas supplier from a neighbor’s phone. Fol-

low the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

POSSIBLE CAUSE

1. Gas leak. See Warning

statement above

1. High or gusting winds

2. Low line pressure

3. Pilot is partially clogged

4. Inner vent pipe leaking

exhaust gases into system

5. Glass is too loose and air

tight gasket leaks in corners

after usage

6. Bad thermopile or thermo-

couple

7. Vent cap improperly in-

stalled or blocked

1. Gas leak. See Warning

statement above

1. Gas leak. See Warning

statement above

1. Improper log placement

2. Air holes at burner inlet

blocked

3. Burner flame holes blocked

4. Improper venting or exces-

sive blockage

5. Excessive amounts of em-

bers and pan material

OBSERvED PROBLEM

Fireplace produces unwanted

odors

Fireplace shuts off in use

Gas odor even when control

knob is in OFF position

Gas odor during combustion

Dark residue on logs or inside

of fireplace

REMEDY

1. Locate and correct all leaks (see

Checking Gas Connections, page

28)

1. Fireplace has been tested for up to

40 mph winds. However, extreme

conditions may occur. See Lighting

Instructions on page 31

2. Check local propane/LP or natural

gas company

3. Clean pilot (see Cleaning and

Maintenance, page 37

4. Locate and correct all vent connec-

tions (see Installation Planning,

page 11)

5. Tighten or replace glass door (see

Removing/Replacing Glass Door,

page 29)

6. Replace faulty components

7. Check for proper installation or

remove debris or blockage.

1. Locate and correct all leaks (see

Checking Gas Connections, page 28)

1. Locate and correct all leaks (see

Checking Gas Connections, page 28)

1. Properly locate logs (see Installing

Logs, Lava Rock, and Glowing

Embers, page 30)

2. Clean out air holes at burner inlets,

Periodically repeat as needed

3. Remove blockage or replace

burner

4. Have the vent system inspected,

including the termination cap. Re-

move any restrictions or blockage

5. Clear excess embers from around

the rear main ports. Use a mini-

mum of one layer of smaller ember

pieces to achieve the best glowing

effect over the visible areas