Troubleshooting – Desa V)CD36RN User Manual
Page 41

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TROUbLEShOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Fol-
low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
POSSIBLE CAUSE
1. Gas leak. See Warning
statement above
1. High or gusting winds
2. Low line pressure
3. Pilot is partially clogged
4. Inner vent pipe leaking
exhaust gases into system
5. Glass is too loose and air
tight gasket leaks in corners
after usage
6. Bad thermopile or thermo-
couple
7. Vent cap improperly in-
stalled or blocked
1. Gas leak. See Warning
statement above
1. Gas leak. See Warning
statement above
1. Improper log placement
2. Air holes at burner inlet
blocked
3. Burner flame holes blocked
4. Improper venting or exces-
sive blockage
5. Excessive amounts of em-
bers and pan material
OBSERvED PROBLEM
Fireplace produces unwanted
odors
Fireplace shuts off in use
Gas odor even when control
knob is in OFF position
Gas odor during combustion
Dark residue on logs or inside
of fireplace
REMEDY
1. Locate and correct all leaks (see
Checking Gas Connections, page
28)
1. Fireplace has been tested for up to
40 mph winds. However, extreme
conditions may occur. See Lighting
Instructions on page 31
2. Check local propane/LP or natural
gas company
3. Clean pilot (see Cleaning and
Maintenance, page 37
4. Locate and correct all vent connec-
tions (see Installation Planning,
page 11)
5. Tighten or replace glass door (see
Removing/Replacing Glass Door,
page 29)
6. Replace faulty components
7. Check for proper installation or
remove debris or blockage.
1. Locate and correct all leaks (see
Checking Gas Connections, page 28)
1. Locate and correct all leaks (see
Checking Gas Connections, page 28)
1. Properly locate logs (see Installing
Logs, Lava Rock, and Glowing
Embers, page 30)
2. Clean out air holes at burner inlets,
Periodically repeat as needed
3. Remove blockage or replace
burner
4. Have the vent system inspected,
including the termination cap. Re-
move any restrictions or blockage
5. Clear excess embers from around
the rear main ports. Use a mini-
mum of one layer of smaller ember
pieces to achieve the best glowing
effect over the visible areas