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Troubleshooting guide, All models – Viconics VT7600W Installation Manual User Manual

Page 32

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32 | PIR Ready VT76xxW Series-Installation Guide

T

ROUBLESHOOTING GUIDE

All models

Symptom

Possible Cause

Corrective Action

No display on the

Terminal

Equipment

Controller

Absent or incorrect

supply voltage

1. Check power supply voltage between C

& RC to be from 19-30 VAC

2. Check for tripped fuse or circuit breaker

Overloaded power

transformer

Verify that the transformer used is

powerful enough (enough VA’s) to supply

all controlled devices including the

Terminal Equipment Controller

Keyboard menu

does not access

all functions

Keyboard locked

Change configuration parameter

LOCKOUT to value “0” to access all levels

of the menu

Temperature

setpoints revert to

original value

after a certain

time period

Temporary setpoint

option selected

1. The Terminal Equipment Controller

needs to be in Permanent setpoint

mode for the new setpoint to be kept

and memory and used all the time

2. Go to the Set temperature menu.

3. The last prompt is setpoint type. Set it

to Permanent setpoint

Terminal

Equipment

Controller will not

call for heating

Wrong mode selected

Select heating mode

Terminal Equipment

Controller in

Unoccupied mode

Select Occupied Hold in Schedule hold or

Override to force the Terminal Equipment

Controller Occupied heating setpoint

Anticycle delay active

Wait, the anticycling period will end and

the equipment will start

Heating setpoint is

satisfied

Raise the Heating setpoint

Heating lockout

attained

1. Mode is locked out based on outside air

temperature

2. Change configuration parameter H Lock

to value 120 °F ( 49 °C ) to by-pass

lockout

Wiring error

1. Start the Fan by forcing the Fan ON

mode

2. Put a jumper across terminals RH &

W1. The heating should come ON. If it

does not, verify wiring and check if a

jumper is required between RC & RH

Terminal

Equipment

Controller will not

call for cooling

Wrong mode selected

Select cooling mode

Terminal Equipment

Controller in

Unoccupied mode

Select Occupied Hold in Schedule hold or

Override to force the Terminal Equipment

Controller Occupied cooling setpoint

Anticycle delay active

Wait, the anticycling period will end and

the equipment will start

Cooling setpoint is

satisfied

Lower the cooling setpoint

Cooling lockout

attained

1. Mode is locked out based on outside air

temperature

2. Change configuration parameter C Lock

to value -40 °F ( -40 °C ) to by-pass

lockout