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Troubleshooting the colorpass – Canon Z5000 User Manual

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6

6-4

Administering the ColorPASS

Troubleshooting the ColorPASS

Startup diagnostics are described in the Installation and Service Guide for service
technicians. Contact your authorized service/support center if you see any startup error
messages on the Command WorkStation computer or if the ColorPASS does not reach
Idle status.

Troubleshooting during Setup from the Control Panel

The following section explains some error and alert messages that you may see during
Setup that might not be self-explanatory.

Network Setup messages

After this Setup screen:

This message:

Means:

Enable AppleTalk
(Network Setup>Protocol
Setup>AppleTalk Setup)

No AppleTalk zone found.

The Ethernet network cable is not attached to the
connector on the ColorPASS, or the network cable is not
plugged into the hub or network. If your AppleTalk
network has zones, and you want to specify a zone for the
ColorPASS, you must connect the network cable to the
ColorPASS before performing AppleTalk Setup.
Also could mean that the AppleTalk network doesn’t have
zones. Zones are not required for printing to the
ColorPASS. Press OK to continue.

Protocol Setup or Service
Setup (Network Setup)

You must first enable
a network port.

Enable at least one network port (Ethernet or Token Ring)
in Port Setup before beginning Protocol Setup or Service
Setup.