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Appendix c: troubleshooting, Appendix c, Troubleshooting – Compaq 281862-002 User Manual

Page 116

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C-1

Compaq Integrated Remote Console User Guide

Writer: Caroline Juszczak Project: Compaq Integrated Remote Console User Guide Comments: 281862-002

File Name: L-APPC.DOC Last Saved On: 12/21/98 11:11 AM

COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED

Appendix C

Troubleshooting

Table C-1

Error Table of Contents

Error

Page #

Post Errors

C-2

Server displays “172-2 IRC Configuration Invalid” message during POST

C-2

Connection Problems

C-3

Connection problems using a modem in dedicated mode

C-3

IRC does not answer the phone in dedicated mode

C-3

Cannot obtain a login prompt in dedicated mode

C-4

Connection problems using a modem in shared mode

C-6

Managed Server does not answer the phone in shared mode

C-6

Cannot obtain a login prompt in shared mode

C-7

Cannot dial into operating system-based management in shared mode

C-9

Connection problems using a direct-connection

C-10

Cannot obtain a login prompt using a direct-connection

C-10

Problems while using IRC

C-11

Screen temporarily pauses during menus or remote console text

C-11

Terminal doesn’t scroll correctly in Remote Console Mode

C-11

Terminal loses characters or doesn’t paint correctly in Remote Console
Mode

C-12

“View Reboot Sequence” is grayed out

C-13