0 troubleshooting the intelliprox, 0 ordering information, Intelliprox – sm-2000 – Keri Systems SM-2000 User Manual
Page 10: Quick s tart guide intellipr o x

IntelliProx – SM-2000
2305 Bering Drive
01830-003 Rev. H
San Jose, CA 95131 USA
(800) 260-5265 (408) 435-8400 FAX (408) 577-1792
Web: www.kerisys.com E-mail: [email protected]
Page 10 of 10
Quick S
tart Guide
IntelliPr
o
x
11.0
Troubleshooting the IntelliProx
12.0
Ordering Information
NOTE: Due to the physical size difference between cards and tags, tags provide approximately 50% less read range
than cards.
Problem
Probable Cause
Corrective Action
When a valid card is presented and the
door is opened, the Reader BEEPs
continually.
The door switch is not connected
or is not being used.
Connect the door switch or install a
jumper across Pins 13 and 17.
The IntelliProx is not granting access
to any card.
JP1 is installed.
Turn power OFF and remove JP1.
NOTE: Your card database and PIN
are may be erased and may have to be
restored.
When using the IntelliProx for
optional back-up door control, a card
continues to have access after being
voided from the host system.
The card is still enrolled in the
IntelliProx database.
Delete the card from the IntelliProx.
IntelliProx LED not lit
RS–232 communication line
interrupted.
Verify communication line is
functioning properly.
Reader Range
Model
P/N
at 5 VDC
at 12 VDC
at 24 VDC
IntelliProx
Smart Module
SM–2000
–
–
–
IntelliProx + MicroStar
Door Frame Mullion Mount
Reader
IP–2003
up to 3 inches
(7.6 cm)
up to 4 inches
(10.2 cm)
–
IntelliProx + ShootingStar
Vandal Resistant Reader
IP–2004
up to 1 inch
(2.5 cm)
up to 1 inch
(2.5 cm)
–
IntelliProx + MiniStar
Wall Switch Mount Reader
IP–2005
up to 4 inches
(10.2 cm)
up to 6 inches
(15.2 cm)
–
IntelliProx + SuperStar
Medium Range Reader
IP–2007
–
up to 14 inches
(35.5 cm)
–