Citizen Systems Citizen CLP 8301 CLP-8301 - Manual (Page 67)

Chapter 7 Troubleshooting
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7.2 Error messages and corrective actions
The printer will be placed in error status and an error message will be displayed on the LCD (Display) if
the printer has not been prepared properly for printing or printer setup conditions are not correct. Check
error messages and take corrective actions to clear error. If a message other than the following is
displayed, please contact our service personnel.
Cause Corrective action LEDs/Buzzer LCD (Display)
Sensor error (when
printing)
Place media straight
Set type of sensor to m atch media being used.
Adjust sensor position.
Adjust sensor sensing level.
Make sure printer “MaxMedia Length” is longer than
actual label length.
0.3sec
Sounds
0.3sec twice
Media end (when
printing) Load new media.
0.5sec
Sounds
0.5sec twice
Ribbon end (when
printing) Load new ribbon.
0.5sec
Sounds
0.5sec twice
Printhead up (just
before printing) Set printhead properly by lowering printhead lever.
0.5sec
Sounds
0.5sec once
Printhead
disconnected (when
turning power on or
resetting)
Contact our service personnel.
1sec
Sounds 1sec
once
Interface error
Check interface cable connection.
Check interface setup.
0.3sec
Sounds
0.3sec once
Command error
* This occurs due to misscript or improper RS-232C setup.
This is cleared automati cally as it is interpreted as a
normal command. LED goes off for 0.3 second and blinks
and LCD shows a message for 0.3 second.
0.3sec
Sounds
0.3sec once
•
Clear an error with a control key (other than MODE key) or command (in case of command error) and an initial
message “Ready xxxxxxxx” will be shown if data is received from the host computer (see P35, 36).
: the contents of the interface error.
blink Light up
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