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Talkswitch 48-CVA User Manual

Page 56

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46

TalkSwitch User Manual

After entering a command, you will need to press

to confirm the entry

before entering another command or exiting command mode. To exit
command mode, press

or hang up.

Auto Attendant

Record message

Playback message

Erase message

1

41 51

041

2

42 52

042

3

43 53

043

4

44 54

044

5

45 55

045

6

46 56

046

7

47 57

047

8

48 58

048

9

49 59

049

Example:

1. Press

to enter command mode, then dial 4 1

.

2. After the tone, record your Auto Attendant message. Press

when you have

finished.

3. Press 5 1

to listen to your recording.

Note: If you have the Administrator password enabled, you will need to enter this
password after you hit

the first time to enter command mode.

Recording Auto Attendants from an out-of-office phone:

1. Dial into TalkSwitch and wait for the Auto Attendant message.

2. Once the Auto Attendant is playing, use the same keypad commands as you

would from a TalkSwitch extension (as listed above). If you have Password
Protection enabled, you will be prompted for your password.

In the “At the Auto Attendant, perform the following actions:” section:

If the caller selects

0

:

In general, the ‘0’ option is used to direct callers to a receptionist. You may
want to configure this option to ring a Local Extension. For an after hours
Auto Attendant, you might want to use this option for forwarding to a Remote
Extension for emergency purposes or simply direct callers to a voice mailbox.

TS manual 11th ED_CVA_v11_CD_Release.qxd 7/13/2004 3:35 PM Page 46