Talkswitch 48-CVA - Manual (Page 122)

116 TalkSwitch User Manual
3-Way Calling/Conference - The 3-Way Calling/Conference service allows you to
add a third party to a call already in progress.
The 3-Way Calling/Conference service enhances TalkSwitch’s capabilities
whether you have 1 or more telephone lines. Using 3-Way Calling/Conference
service gives you access to TalkSwitch’s Call Forwarding, Call Back and Call
Bridge features.
Centrex/Plexar Transfer - The Centrex Transfer service is similar in function to the 3-
Way Calling/Conference service. The primary difference is that two external
parties can still remain in conversation even after you hang up. TalkSwitch can
disconnect after the transfer if you have this service and have enabled the ‘Transfer
and clear’ option on the Miscellaneous page located under ‘Options’ in the
TalkSwitch software.
Using one telephone line with Centrex Transfer service gives you access to
TalkSwitch’s Call Forwarding, Call Back and Call Bridge features.
Hunt or Rollover - When using two or more lines, calls coming in on a busy line can
be “rolled over” to an available line in a “hunt” pattern that you can set. There are
two types of hunting – Sequential and Circular. Sequential hunting starts at the
number dialed and ends in the last number in the assigned group. Circular hunting
hunts all the lines in the hunting group, regardless of the starting point. (It will only
circle once through the Hunt Group).
TalkSwitch has the same functionality available on all lines and can work in
conjunction with the Hunt and Rollover services.
Call Hold and Flash
TalkSwitch uses Flash to put calls on hold. A Flash signal is produced by pressing the
Flash or Link button on your telephone (Link is another name for Flash). If you do
not have these buttons on your telephone, you can produce a Flash signal by quickly
depressing and releasing the telephone’s hangup hook or hook switch.
Single Flash - is pressing the Flash or Link button once. You can also depress and
release the telephone’s hangup hook or hook switch once.
Double Flash - is pressing the Flash or Link button twice. You can also depress and
release the telephone’s hangup hook or hook switch twice. When using your
telephone’s hangup hook to initiate a ‘Double Flash’, do not try to initiate the second
Flash too quickly or you may disconnect your caller. Press and release the hangup
hook once, count to 2, then initiate the second Flash.
TS manual 11th ED_CVA_v11_CD_Release.qxd 7/13/2004 3:36 PM Page 116