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GTCO Super L VI - Users Guide User Manual

Page 48

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Super L VI 48

Returning your Tablet for Repair

If you believe you have a defective tablet, first see all topics in this section (above) and visit
our website at

www.gtcocalcomp.com

for the latest support information.

If you’re still unable to properly operate your digitizer system, please call Technical Support
at 1.866.746.3015 or email us at

[email protected]

.

Technical Support will assist you in determining if your tablet is defective and will help you
obtain a Return Merchandise Authorization (RMA) number. Important: Please do not
return your product without first discussing the issue with, and receiving an RMA from, a
GTCO CalComp by Turning Technologies Technical Support Specialist.

Repackaging for Shipment

Whenever you ship electronic equipment, try to ship it in its original packing materials.
Because packing materials are static-charged, you should ship the cursor or any extra
electronics boards inside approved antistatic plastic bags. If you are shipping the tablet or
accessories to a GTCO CalComp by Turning Technologies Service Center for repair, attach a
tag to the equipment with the following information:

Model number

Serial number

Maintenance contract number (if applicable)

Return Merchandise Authorization number

Detailed description of the problem

Regulatory Statements and Warranty

Radio and Television Interference

The user is cautioned that any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits of a Class B digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee the interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or