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Roadside assistance program (u.s. and canada), Roadside assistance program, U.s. and canada) -8 – GMC 2011 Canyon User Manual

Page 382: Radio frequency, 8 customer information

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GMC Canyon Owner Manual - 2011

13-8

Customer Information

General Motors of Canada also
has a Mobility Program. Call
1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.

Roadside Assistance
Program (U.S. and
Canada)

For U.S.‐purchased vehicles, call
1‐800‐462‐8782; (Text Telephone
(TTY): 1‐888‐889‐2438)
.

For Canadian‐purchased vehicles,
call 1-800-268-6800.

Service is available 24 hours a day,
365 days a year.

Calling for Assistance

When calling Roadside Assistance,
have the following information
ready:

.

Your name, home address, and
home telephone number

.

Telephone number of your
location

.

Location of the vehicle

.

Model, year, color, and license
plate number of the vehicle

.

Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle

.

Description of the problem

Coverage

Services are provided up to
5 years/160 000 km (100,000 miles),
whichever comes first.

In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.

Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
GMC and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.

GMC and General Motors of
Canada Limited reserve the right
to limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.

Services Provided

.

Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.

.

Lock‐Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock
may be available if you have
OnStar

®

. For security reasons,

the driver must present
identification before this
service is given.