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Before you call, Toshiba's bulletin board service, Product support – Toshiba V1100 User Manual

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Appendix B

Product Support

If you need further assistance

If you have followed the recommendations in this guide and are still
having problems, you may need additional technical assistance.

Before you call

Since some problems may be related to the operating system or the
program you're using, it's important to investigate other sources of

assistance first. Try the following before contacting Toshiba:

□ Review the troubleshooting information in your Windows operating

system documentation.

□ If the problem occurs while you are running a program, consult the

program's documentation for troubleshooting suggestions. Contact
the software company's technical support group for their assistance.

□ Consult the dealer from whom you purchased your computer and/or

program. Your dealer is your best source for current information.

Toshiba's Bulletin Board Service

Toshiba's Bulletin Board Service (BBS) is available 24-hours a day, and is
free of charge to anyone with a PC and a modem. From Toshiba's BBS,

you can download files and obtain other useful information to keep your

computer running at peak performance.

Be sure you set your modem to Toshiba's BBS protocol:
Data Bits: 8
Parity: None
Stop Bits: 1

Toshiba BBS addresses

Analogue number:

+49 941-7807-999

ISDNl:

ISDN2:

Internet BBS:

+ 49 941-7810500

+ 49 941-7813131

www.loshiba-lro.de

Toshiba Europe internet/World Wide Web address

hllp://www.loshiba-europe.com

User's Manual

Product Support B-1