Toshiba V1100 - Manual (Page 56)

Windows does not work
Once you are familiar with Windows, you can easily detect if it is not
working correctly. For example:
□ Windows fails to start after displaying its starting message.
□ Windows takes a long time to start.
□ Windows departs from its normal routine.
□ Your display does not look right.
Unless a hardware device has failed, problems usually occur when you
start the computer, change the system configura tion, add a device, or
install a new program.
If you experience any of these problems, use the options in the Windows
Startup Menu.
Using startup options to fix problems
If Windows fails to start properly, you may have to change your system's
configuration or verify the startup procedure to fix the problem.
To open the Startup menu:
1. Restart the computer.
2. Press F8 when the computer starts.
The Startup menu displays the following options:
• Normal
• Logged (\BOOTLOG.TXT)
• Safe mode
• Step-by-step confirmation
• Command prompt only
• Safe mode command prompt only
3 If the computer is connected to a network, the Startup menu may
display different versions of Safe mode.
Normal
Use this option when there are no apparent problems with the system.
Logged (BGGTLGC.TXT)
This option creates a hidden log file named C:\ bootlog . txt which
records every step of the system's startup process.
You or a qualified Windows expert can use this log file to check the
loading and initialising of Windows device drivers. .
9 device driver is a file that contains information to help the computer's
BIOS (Basic Input/Output System) control the operations of devices
connected to the system.
4-4 Troubleshooting User's Manual