Toshiba V1100 - Manual (Page 53)

Chapter 4
Troubleshooting
This chapter provides you with hints and tips if your computer does not
perform as it should. It also provides the resources you need if the
problem is more serious.
Some problems you may encounter when using the computer are
relatively easy to identify and solve. Others may require help from your
dealer or the manufacturer of a software program.
This chapter aims to help you solve many problems yourself without
additional help. It covers the problems you are most likely to encounter.
Read the section headings, then go to that section covering the problem.
Each section describes a problem and provides a solution. Read the section
and see if it describes your problem. If so, follow the steps for solving it.
If all else fails, contact Toshiba. See " If you need further assistance " in
this chapter.
Problem-solving tips
To make your computer experience more productive and problem-free,
read the following sections.
Read the manuals
It is very difficult to provide a fail-safe set of steps you can fol low every
time you experience a problem with the computer. Your ability to solve
problems will improve as you learn about how the computer and its
software work together.
Get familiar with all the manuals provided with the computer, as well as
the manuals that come with the programs and devices you purchase.
Your computer store or book store sells a variety of self-help books you
can use to supplement the information in the manuals.
Defend yourself against viruses
Viruses, while a potential problem, need not have a devastat ing effect
on the computer. By taking a few, simple precautions, you can avoid
infection. By making sure you have a complete backup of all your
programs and data files, you can ensure a speedy recovery if you do run
into problems.
There are many virus-detection/removal programs available. Ask your
dealer for help in selecting one that meets your needs.
User's Manual Troubleshooting 4-1